Effective date: August 21, 2026 · Last updated: August 21, 2026
Welcome to Plot Twist Studios. These Terms of Service ("Terms") are a legal agreement between you and Plot Twist Studios ("Plot Twist," "Studio," "we," "us," or "our") — a trade name of an Arizona limited liability company — governing your use of plottwist.studio and any related pages, forms, content, and communications (together, the "Site").
By using the Site, submitting a form, or subscribing to our newsletter, you agree to these Terms. If you don't agree, please don't use the Site.
You must be at least 18 years old and able to form a binding contract. If you use the Site on behalf of a company or organization, you represent that you have authority to bind it, and "you" refers to that entity.
The Site describes our studio, showcases our work, publishes our writing, and lets you get in touch. Everything on the Site is provided for general informational purposes.
The Site is not where you buy our services. Client work begins only when both parties sign a proposal, statement of work, or master services agreement (each, an "Engagement Agreement").
The Site and its contents — including text, graphics, illustrations, photography, video, layouts, code, look and feel, and the "Plot Twist" and "Plot Twist Studios" names and logos — are owned by Plot Twist or our licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your own personal or internal business purposes. You may share links to our pages and quote short excerpts of our blog posts with attribution and a link back.
You may not, without our prior written permission:
This section states our default position. It applies unless an Engagement Agreement says otherwise.
5.1 Studio ownership. Plot Twist retains all right, title, and interest — including all copyright and other intellectual property rights — in everything we create in the course of an engagement, including final deliverables, preliminary concepts, drafts, alternate directions, working and source files, and all underlying methods, techniques, templates, components, code libraries, and know-how ("Studio Materials"). Nothing in an engagement is a "work made for hire" unless an Engagement Agreement expressly says so and is signed by both parties.
5.2 License to the client. Upon full payment of all amounts due, we grant the client a perpetual, worldwide, non-exclusive, non-transferable, non-sublicensable license to use, display, reproduce, and distribute the final deliverables for the business purposes described in the Engagement Agreement. This license does not include:
5.3 Payment condition. No license takes effect until we've been paid in full for the deliverables in question. If an invoice goes unpaid past its due date after a license has already taken effect — for example, on a later phase, a retainer, or a follow-on project — we may suspend that license and any related services on written notice until the account is current.
5.4 Broader or exclusive rights. Clients who need exclusive rights, a full assignment of copyright, source files, or trademark registration support can obtain them — we'll quote them as an add-on in the Engagement Agreement.
5.5 Client materials. The client keeps ownership of everything it gives us — existing logos, trademarks, copy, photography, product information, and data ("Client Materials"). The client grants us a license to use Client Materials as needed to perform the work and, subject to Section 5.7, to promote the work. The client represents that it owns or has the rights to all Client Materials and that our use of them won't infringe anyone's rights.
5.6 Third-party materials. Deliverables may incorporate third-party assets — typefaces, stock imagery, icons, plugins, hosting, or software — that carry their own licenses and, sometimes, ongoing fees. Unless the Engagement Agreement says otherwise, the client is responsible for obtaining and maintaining those licenses in its own name. We'll identify the ones we know a project requires.
5.7 Portfolio and promotion. We may display the work we created, along with the client's name, logo, and a description of the project, in our portfolio, case studies, awards submissions, social channels, and pitch materials. We won't disclose information the client has marked confidential or that a signed NDA covers, and we'll honor a written request to delay publication until a launch date or, for a specific project, not to publish at all.
5.8 Feedback. If you send us ideas or suggestions about our studio, Site, or services, we may use them freely without obligation or compensation to you.
If you submit content to us — a form message, a blog comment, a project brief, a pitch, or materials shared during an engagement — you keep ownership of it, and you grant us a non-exclusive, royalty-free license to use, store, reproduce, and display it as needed to respond to you, evaluate the opportunity, perform the services, and operate the Site.
You represent that your submission is yours to share, is accurate, and doesn't infringe anyone's rights or violate any law. Don't submit anything unlawful, defamatory, harassing, obscene, or infringing. We may remove any submission from the Site at our discretion, and we have no obligation to keep submissions confidential unless a signed NDA covers them.
Unsolicited ideas. We don't accept unsolicited creative concepts, campaign ideas, or product proposals. If you send them anyway, we're not obligated to treat them as confidential or to compensate you if we independently develop something similar.
Where an Engagement Agreement doesn't state otherwise:
If and when we sell merchandise through the Site, the following apply in addition to these Terms: product descriptions and images are approximate and colors may vary by screen and print run; prices are shown in US dollars and exclude shipping and applicable taxes; we may correct pricing errors and cancel affected orders with a full refund; and title and risk of loss pass to you on delivery to the carrier. We will ship within the time stated at checkout or, if no time is stated, within 30 days of your order; if we can't, we'll notify you and offer a revised date or a full refund. Returns and exchanges are governed by the return policy posted at checkout. Custom, made-to-order, and print-on-demand items are final sale unless they arrive damaged or defective.
The Site links to third-party sites and platforms, including our social profiles and client websites. We don't control them, don't endorse them by linking, and aren't responsible for their content, products, or practices. Your dealings with them are between you and them.
By giving us your email address, you agree to receive electronic communications from us related to your inquiry or engagement. If you subscribe to our newsletter, you agree to receive marketing emails and can unsubscribe at any time using the link in any email. You agree that electronic communications, agreements, and signatures satisfy any legal requirement that such communications be in writing.
We may modify, suspend, or discontinue any part of the Site at any time without notice. We don't guarantee the Site will be uninterrupted, timely, secure, or error-free, and we're not liable for any unavailability.
THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be accurate, complete, current, or free of viruses or other harmful components, or that defects will be corrected.
No performance guarantees. Creative, branding, content, and marketing outcomes depend on many factors outside our control — market conditions, budget, timing, your team's execution, and third-party platforms and their algorithms. We do not guarantee any specific result, ranking, reach, engagement, conversion rate, revenue, or return on investment. Any projections we discuss are estimates only.
Some jurisdictions don't allow certain warranty exclusions, so parts of this section may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY LAW, PLOT TWIST AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, ARISING OUT OF OR RELATING TO THE SITE, THESE TERMS, OR OUR SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY.
FOR CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
FOR CLAIMS ARISING OUT OF OR RELATING TO OUR SERVICES, ANY LIABILITY CAP STATED IN THE APPLICABLE ENGAGEMENT AGREEMENT CONTROLS. IF THE ENGAGEMENT AGREEMENT STATES NO CAP, OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE FEES PAID TO US UNDER THAT ENGAGEMENT AGREEMENT IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
These limits apply even if a limited remedy fails of its essential purpose. Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.
You agree to defend, indemnify, and hold harmless Plot Twist and its members, managers, employees, and contractors from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms or any law; (c) your violation of any third-party right; or (d) any materials you provide to us, including a claim that Client Materials infringe someone's intellectual property or publicity rights.
Notices. If you believe content on the Site infringes your copyright, send a notice to our designated agent at hello@plottwist.studio with the subject line "DMCA Notice," including: your contact information; identification of the copyrighted work; the URL of the material you claim infringes; a statement that you have a good-faith belief the use isn't authorized; a statement, under penalty of perjury, that your notice is accurate and you're authorized to act for the copyright owner; and your physical or electronic signature.
Counter-notification. If your material was removed and you believe that was a mistake or misidentification, you may send a counter-notification to the same address including: your contact information; identification of the removed material and where it appeared; a statement, under penalty of perjury, that you have a good-faith belief it was removed by mistake or misidentification; your consent to the jurisdiction of the federal court for the district where you live (or, if outside the US, the District of Arizona) and to accept service from the person who sent the original notice; and your signature. We may restore the material within 10–14 business days unless the original complainant files a court action.
Repeat infringers. We terminate the accounts and access of users who are repeat infringers in appropriate circumstances.
Please read this section carefully. It affects your legal rights.
16.1 Informal resolution first. Before starting a formal proceeding, you agree to email hello@plottwist.studio with a description of the dispute and the relief you want. We'll do the same. Both parties agree to try in good faith to resolve it for 30 days from that notice.
16.2 Governing law. These Terms, and any dispute arising out of or relating to them, the Site, or our services, are governed by the laws of the State of Arizona, without regard to its conflict-of-laws principles and without regard to the United Nations Convention on Contracts for the International Sale of Goods.
16.3 Venue. The parties agree that the exclusive venue and jurisdiction for any action arising out of or relating to these Terms, the Site, or our services is the state or federal courts located in Maricopa County, Arizona. Each party consents to personal jurisdiction there and waives any objection based on an inconvenient forum. Either party may bring an individual claim in small claims court in a proper jurisdiction, and either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
16.4 Jury trial waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR OUR SERVICES.
16.5 No class or representative actions. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY AGREES TO BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
16.6 Time limit. Any claim arising out of or relating to these Terms, the Site, or our services must be filed within one (1) year after it arises, or it is permanently barred, except where a longer period is required by law.
We may suspend or terminate your access to the Site at any time, with or without cause or notice. Sections 3, 4, 5, 6, 7, 8, 12, 13, 14, 16, and 18 survive termination.
We may update these Terms from time to time. We'll update the "Last updated" date and, for material changes, provide more prominent notice. Continued use of the Site after an update means you accept the revised Terms.
Plot Twist Studios
Arizona, United States
hello@plottwist.studio
Email is the best way to reach us for all notices under these Terms, including DMCA notices.